Local Governments are under increasing pressure to better engage their community and involve them in the decision making process. In many cases, Local Government legislation requires that councils have a long term plan for community engagement. The first step in the community engagement process is to ‘inform’ citizens, a key part of which is to provide relevant information information on council’s web site in an interactive and intuitive manner.

Pitney Bowes Software has developed a range of solutions that address the demands for a transformational approach for Local Government service delivery and community engagement. The My Neighbourhood™ application, powered by MapInfo Stratus, is one such solution that offers a highly configurable, web based, self service interface to enhance customer service and community engagement. The My Neighbourhood™ application is able to use Location Intelligence principles to provide highly relevant information to individual citizens, based on their location, to answer their questions 24/7.

The My Neighbourhood™ application allows citizens to enter their address or location and find the nearest council services and facilities, such as parks, libraries, public transport, recycling centres, schools, and much more. Based in the cloud, the My Neighbourhood™ application requires minimal infrastructure and personnel overheads, therefore providing a cost effective solution that is easy to maintain.

Click here to try out the My Neighbourhood™ application for yourself.